Shipping to Australia
|Orders over $100||FREE Shipping|
|Standard||$6.95 (3-5 business days)|
|Express||$11.95 (1-2 business days)|
All orders are processed and sent within 1 to 2 business days.
$25 (up to 7 business days).
Refunds & Exchanges
At Appleberry Lane we want you to be 100% happy with your purchase. If your items do not fit or aren’t quite as you expected, we are more than happy to exchange your items or issue you with a refund* (for Afterpay see below) or store credit.
- All items must be returned within 14 days of your receipt of order.
- All returned goods must be in their original condition – unworn, unwashed, unused and with all tags attached. (please note – we do not return or exchange sale products or gift cards, so please choose carefully)
- Please ensure your items are returned using a secure delivery service (such as registered post), as we cannot accept responsibility for items not received.
- Please note: If an item is to be returned, the return shipping cost will be at the customer’s expense unless the item is deemed faulty.
- If an item you receive is damaged or faulty, we will happily exchange it if the item is still available. If the item has sold out, we will provide you with a refund or exchange. Contact must be made within 48 hours of receiving the item.
Where goods are deemed faulty by us, we will refund or exchange if goods are returned within 14 days of the delivery date.
Afterpay Refunds & Exchanges
*Fees charged to Appleberry Lane by Afterpay cannot be reimbursed. Due to the high nature of these fees, any items purchased via Afterpay will be eligible for an exchange or store credit only.
Returns by post
Appleberry Lane Returns
Please notify us of any returns via email – firstname.lastname@example.org
PO BOX 5114
Erina Fair, 2250
Lost or Damaged Goods
All orders are sent through DHL or Australia Post and you will be emailed with a tracking number (If you don’t receive this email in your inbox please check your junk mail). If your order is lost or damaged in transit, please contact us within 7 working days of placing your order so that we may assist you. Please note – Appleberry Lane cannot be held responsible if a package goes missing with the carrier.